Exploring the Potentials of Robotic Process Automation: A Review
DOI:
https://doi.org/10.54060/jieee.2023.100Keywords:
Robotic Process Automation, Digital Transformation, Industry 4.0, RPA Challenges, RPA BenefitsAbstract
We are living in a world where every person wants to speed up their work with min-imal effort. Sometimes we have irksome and repetitive tasks that require a lot of labour and time, and the solution to our trouble is automation. In 1946, the term "Automation" was coined. Now we can see that it has immensely impacted our lives, not a single day goes by without making use of it. This review article explores the ideas, uses, advantages, and difficulties of Robotic Process Automation (RPA) in an effort to give a thorough understanding of the field as it is today. This paper focuses on the revolution of automation in every field and the way it helps boost business, improve customer satisfaction, and relieve staff. It delves into the diverse applications of RPA in different industries. It will elucidate the area of imple-mentation and the use cases, challenges, and benefits. It will also examine the sectors deploying RPA, such as banking and finance, healthcare, education, manufacturing, purchase and supply management, and digital forensics, and the outcomes observed by them. In conclusion, the review paper serves as a comprehensive analysis of the potential of RPA by examining its components, implementation, efficiency, and use cases in dif-ferent industries. It focuses on understanding the idea behind RPA, its implementation, the features of RPA that can help them strengthen their business growth, such as affordability, reliability, scalability, consistency, compliance, and accuracy, and the significant opportunities for streamlining business processes.
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